Who we are
MMEAU Medicare Specialists (“MMEAU,” “we,” “us,” or “our”) provides independent Medicare education and plan enrollment assistance. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our website and related services.
Contact: info@mmeau.com • (267) 498-9707
Quick Summary
- We collect only what we need to respond to you and provide services (contact details, basic Medicare needs, and site analytics).
- We don’t sell or loan your personal information.
- We share information with service providers (e.g., website hosting, email, scheduling) and, with your authorization, insurance carriers to complete enrollments.
- “Ongoing support” is on request—contact us if you want a plan checkup or change.
- You can access, correct, or request deletion of your info; see “Your privacy rights.”
Information we collect
Information you provide directly
- Contact details (name, email, phone, address)
- Consultation details (doctors/clinics, preferred pharmacies, prescription lists, Medicare timing, plan preferences)
- Messages and files you send through forms, email, or phone
- Event/seminar registrations and newsletter sign-ups
Information collected automatically
- Device and usage data (IP address, browser, pages viewed, timestamps) via cookies or similar technologies
- Basic analytics to understand site performance and improve content
Sensitive information
- Health-related details you choose to share (e.g., doctors, prescriptions) help us compare plans.
This site is not a HIPAA-covered entity; however, we treat health-related information as sensitive and protect it accordingly. Please do not include Social Security Numbers, full Medicare IDs, or payment information in initial messages or forms.
How we use information
- To respond to inquiries, schedule consultations, and deliver requested services
- To compare plan options and—with your authorization—prepare applications with insurance carriers
- To send event invitations, educational updates, and newsletters (you can unsubscribe anytime)
- To operate, maintain, secure, and improve the website and user experience
- To comply with legal obligations and enforce policies
No cost to you—how we’re compensated:
We don’t charge consultation fees or mark up premiums. If you enroll, we may receive compensation from the carrier. You pay the same premium you would if you went directly to the carrier.
How we share information
We may share personal information with:
- Service providers that operate our site and tools (hosting, email, scheduling/video, form and document tools, analytics). They are restricted from using your information for their own purposes.
- Insurance carriers and related partners, only with your permission/authorization, to quote plans, verify providers/drugs, or process applications you choose to submit.
- Legal/Compliance recipients if required by law, regulation, or to protect rights, safety, or integrity.
We do not sell or rent personal information and we do not share it for cross-context behavioral advertising.
Cookies and analytics
We use cookies and similar technologies to keep the site reliable and understand aggregate usage. You can adjust browser settings to limit or block cookies; some features may not work as intended.
Data retention
We retain information only as long as reasonably necessary for the purposes described above, to comply with legal and contractual obligations, and to resolve disputes. If you enroll in a plan, certain records may be retained per carrier and regulatory requirements.
Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure—please avoid sending highly sensitive numbers in unencrypted email or contact forms.
Children’s privacy
Our services are intended for adults. We don’t knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us to delete it.
Your privacy choices and rights
You can:
- Access / update certain information you’ve provided
- Request deletion (we’ll honor unless we must retain it by law or for legitimate business purposes)
- Opt out of marketing emails (use the “unsubscribe” link or contact us)
- Limit cookies via your browser/device settings
U.S. state law disclosures (CA, CO, CT, VA, and similar)
Residents of certain states have the right to request: (a) confirmation/access to personal information we hold; (b) correction; (c) deletion; and (d) information about our data practices. We do not sell personal information or share it for targeted advertising.
To exercise rights, email info@mmeau.com with “Privacy Request” in the subject, and include your name, state, and the request type. We will verify and respond consistent with applicable laws.
Third-party links and tools
Our site may link to third-party websites or use embedded services (e.g., maps, video, scheduling, webinar platforms). Their privacy practices are governed by their own policies. We encourage you to review those policies before submitting information.
International visitors
We are U.S.-based and primarily serve U.S. residents. If you are visiting from outside the U.S., understand your information may be processed in the United States where laws may differ from those of your country.
Changes to this policy
We may update this Privacy Policy from time to time. The “Effective date” reflects the latest version. Material changes will be noted on this page or otherwise communicated as appropriate.
How to contact us
Questions or requests about this Policy or your information? Contact: info@mmeau.com • (267) 498-9707